Last updated: October 11, 2026
This policy explains what personal information PawMastery Shop collects, how we use it and the choices you have. By using this website you agree to this policy.
Information we collect
- Details you give us: name, email address, shipping and billing address, phone number and your order details.
- Messages you send through our contact form or newsletter signup.
- Technical data such as your IP address, browser type, device and the pages you visit.
Payments are handled by our payment processor. We do not store your full card number.
How we use your information
- To process and deliver your orders and send order updates.
- To answer your questions and provide support.
- To send the newsletter, only if you sign up. You can unsubscribe at any time.
- To keep the website secure and to understand how it is used.
Who we share it with
We share only what is needed with our supplier partners who fulfill your order, shipping carriers, our payment processor and the service providers that run this website and our email. We do not sell your personal information.
Cookies
We use cookies to keep your cart working and to understand site traffic. You can choose which cookies to allow in the cookie banner, and you can also change this in your browser settings.
How long we keep data
We keep order records as long as needed for accounting, tax and legal reasons. Other data is kept only while it is useful for the purpose it was collected for.
Your choices and rights
You can ask to see, correct or delete the personal information we hold about you. If you live in California or another state with privacy laws, you may have additional rights, including the right to know what we collect and to request deletion. To make a request, contact us. We will reply within the time the law requires.
Children
This website is meant for adults. We do not knowingly collect information from children under 13.
Security
We use reasonable measures to protect your information, but no website can promise complete security.
Changes to this policy
If we change this policy, we will update the date at the top of this page.
Contact
Questions about this policy? Use our contact page.
